Delivery information

Weymouth Free Click & Collect

Weymouth next day free click & collect at The Shop, 38 Abbotsbury Road, Weymouth DT4 0AE.

Opening hours: Mon-Sat 10am-4pm

UK Mainland Delivery

Order weighs under 2kg it will be sent by Royal Mail 2nd Class 2-3 days delivery.

Order weighs 2kg or over it will be sent via Hermes 2-3 days delivery.

We will do our best to dispatch your delivery the same day or following working day. Working days are Monday to Friday not including bank holidays.

Channel Island Delivery

May take longer to arrive. 

UK Delivery

0-2kg £3.50 including packing, posting and £20 insurance with Royal Mail 2nd Class 2-3 days delivery.

5-10kg £8.50 including packing, posting and £20 insurance with Hermes 2-3 days delivery.

10-15kg £11 including packing, posting and £20 insurance with Hermes 2-3 days delivery.

Free delivery if your order is over £75 is valid on orders to UK mainland addresses only.

The following locations are classed as Uk Highlands and Islands, or remote areas, These postcode areas DO NOT qualify for free shipping: All HS (Western Isles), IV41-IV51, IV55-56 (skye),KA27 (Arran), KA28 (Millport), KW15-KW17 (Orkney), PA41 (Gigha), PA42-PA49 (Islay), PA60 (Jura), PA61(Colonsay), PA62-PA76 (Mull), PA77 (Tiree), PA78 (Coll), PH41 (Muck), PH42 (Eigg), PH43 (Rum), PH44 (canna), All ZE (Shetlands).

Worldwide Delivery

Please enquire for worldwide delivery.

Any Special Demands

If you have any special delivery demands please contact us, we will do our very best to help.

Availability

We will do our best to make you happy. If there is any change or problem, we will contact you asap.

Cancellation

If you make an order and wish to cancel it, please let us know asap via email. Cancellation must be received before the item is despatched. If the goods have been dispatched before we receive the cancellation then please follow the returns policy.

 

Returns & Refunds

If you are not satisfied with your product/s please contact us first. We will organise with you to return the UNUSED product/s within 7 working days. We will fully refund the price of the product/s. We will not pay for the return postage unless the goods are faulty. We recommend if you do wish to return goods that you obtain a proof of postage.

In the unlikely event that your goods arrived faulty or damaged, please take a PHOTO of it straight away and inform us immediately so that we can replace them in accordance with your statutory rights.

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